Term and Conditions

1. Website Use and Account Responsibility

When using our website, you agree to:

• Provide accurate and complete information when creating an account or making a purchase
• Maintain the confidentiality of your account credentials
• Notify us immediately of any unauthorized use of your account
• Use the website only for lawful purposes and not violate any applicable laws

We reserve the right to terminate accounts, remove content, or cancel orders at our discretion if we believe these terms have been violated.

2. Products and Services Description

Coleman Camp Shop specializes in high-quality outdoor camping equipment including:

• Air Mattresses
• Camping Chairs & Furniture
• Camping Electronics & Gadgets
• Camping Kitchen Equipment
• Pop Up Canopies & Shades
• Tents

We strive to accurately display our products, including descriptions, images, and pricing. However, occasional errors may occur, and we reserve the right to correct any inaccuracies.

3. Orders and Payment Terms

When you place an order with us:

• You are offering to purchase products at the listed prices
• We will send an order confirmation email – this constitutes acceptance of your order
• We accept the following payment methods: Visa, MasterCard, JCB, and PayPal
• All prices are in US Dollars (USD)

We reserve the right to refuse or cancel any order for reasons including but not limited to: product availability, errors in product description or price, or suspected fraud.

4. Shipping Policy

We ship globally, excluding Asia and some remote regions. Our shipping options include:

• Standard Shipping ($12.95): Shipped via DHL or FedEx, delivered within 10-15 business days after shipment
• Free Shipping: Available on orders over $50, shipped via EMS, delivered within 15-25 business days after shipment

Please allow 1-2 business days for order processing before shipment. You will receive tracking information once your order ships.

Customers are responsible for any customs duties, taxes, or import fees that may apply to international orders.

5. Returns and Exchanges

We want you to be completely satisfied with your purchase:

• Returns and exchanges are accepted within 15 days of receipt
• Products must be in original condition: unused, unwashed, with all tags attached and in original packaging
• For hygiene reasons, we cannot accept returns on opened camping kitchen items or activated camping electronics
• Customers are responsible for return shipping costs unless the return is due to our error or a defective product

To initiate a return or exchange, contact our customer service at [email protected] within 15 days of receiving your order.

6. Intellectual Property

All content on this website, including text, graphics, logos, images, and product designs, is the property of Coleman Camp Shop or our suppliers and is protected by international copyright and trademark laws.

You may not reproduce, distribute, or create derivative works from any content without our express written permission.

7. Limitation of Liability

Coleman Camp Shop shall not be liable for any indirect, incidental, special, or consequential damages resulting from:

• The use or inability to use our products or website
• Unauthorized access to or alteration of your transmissions or data
• Any products or services obtained through the website

Our total liability for any claim related to your use of the website or products shall not exceed the amount you paid for the product(s) in question.

8. Governing Law

These Terms and Conditions are governed by the laws of the State of California, United States. Any disputes shall be resolved in the courts located in San Jose, California.

9. Changes to Terms

We reserve the right to modify these Terms and Conditions at any time. Changes will be effective immediately upon posting to the website. Your continued use of the website after changes constitutes acceptance of the modified terms.

10. Contact Information

If you have any questions about these Terms and Conditions, please contact us:

Email: [email protected]
Address: 1398 Ford Street, San Jose, US 95131